RETURNS & EXCHANGE POLICY
Effective Date: May 12th, 2019
At WOMAN + WARRIOR®, we want you to love what you ordered. If something isn’t right, we’ll make the return/exchange process straightforward.
Return Window
We accept eligible returns and exchanges within 30 days of the date your order was delivered (or the original order date, depending on what your tracking shows).
Eligibility (What Can Be Returned)
To be eligible for a return, item(s) must be:
Unworn, unwashed, and in new/like-new condition
Free of odors (smoke, perfume, etc.), stains, pet hair, and damage
Returned with original tags/packaging if applicable
Accompanied by proof of purchase (order number/receipt)
We reserve the right to refuse returns that don’t meet the above standards.
Non-Returnable Items
Unless they arrive damaged/defective, the following are final sale:
Items marked Final Sale / clearance / steep-discount promos
Gift cards
Custom/personalized items
Worn/washed items or items returned outside the return window
How to Start a Return or Exchange
Start your request email us at hello@womanandwarrior.com with your order number
Detail the issue you have encountered with your order
Indicate your preference of a refund, exchange, or store credit
You will receive follow-up communications within 48hrs of inquiry
Important: Returns must be authorized/initiated through our process so we can track them properly.
Exchanges
Need a different size or color? We’ve got you.
Exchanges are processed based on available inventory
If your requested exchange is out of stock, we’ll offer store credit or a refund (your choice)
Refunds
Once your return is received and inspected, approved refunds are issued to the original payment method.
Original shipping charges are not refundable
Refund timing depends on your bank/payment provider, but typically posts within a few business days after processing
Return Shipping & Fees
Return shipping costs are typically the customer’s responsibility
If we offer a prepaid label/portal option, any processing/restocking/label fee (if applicable) will be disclosed during the return setup and deducted from your refund/store credit
Damaged, Defective, or Incorrect Items
If your order arrives damaged, misprinted, or incorrect, we’ll make it right.
Contact us within 7 days of delivery at hello@womanandwarrior.com
Include your order number and clear photos of:
the item issue
the printed design (if relevant)
the packaging (if damaged)
In these cases, we’ll typically provide a replacement or refund and cover any required shipping.
Gifts
If the item was marked as a gift (or you can provide proof of purchase), we can offer store credit for eligible returns.
Late or Missing Refunds
If your refund hasn’t posted yet:
Check your bank/card statement again
Contact your card issuer (posting times vary)
If it’s still missing, email us at hello@womanandwarrior.com and we’ll help you out
Policy Updates
We may update this policy from time to time. The latest version will always be posted on this page.
Current update: January 23rd, 2026.